We ship all orders within 7-21 business days. We ship priority shipping to ensure you get your products quickly and will send you an email with tracking information so you know exactly when to expect your order!
You can return or exchange any unused or defective merchandise by mail. We are committed to 100% customer satisfaction. If you do not absolutely love our products, we will exchange your products at no cost to you, or fully refund your purchase. Our primary goal is to build a community of brothers and offer the absolute best products at the best prices, with customer service being our #1 focus.
We offer an exclusive range of designer products, which means that quantities for each item are very limited. Our website stock is constantly synchronized, but simultaneous orders of same items might occur and our stock information might be temporarily inaccurate.
If you want to cancel your order before the dispatchment, you need to contact our Customer Care by sending an email to firstname.lastname@example.org, with the object line “ORDER CANCELLATION - ORDER IDENTIFICATION NUMBER (…)”. If the order has already been dispatched, you will have to wait and then return it through your Personal Profile page.
Every beard is different so start with a small amount as you can always add more. A little oil goes a long way however all of our products are specifically formulated to not weigh your beard down and leave it greasy.
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